WARRANTY CLAIM FORM

Austworld understands problems occur at times and we have a highly skilled service team ready to assist. With the busy schedules of our direct customers and end users, we provide an online portal to submit your returns. This will expedite your claim straight to our team and enable us to provide help and solutions.

Contact Details

Claim Date

* Use the format DD/MM/YYYY

First Name

Last Name

Phone Number

Email Address

Please select your state

Postcode

Are you a

Plumber, Trades Person or End User Retail Chain or Independent Business Austworld Staff

What is your store name?

What store was the item/s purchased from?

Store Postcode

What range was your product from

Please update the following fields:

Logi Civil

Metforge

Titaflex

QuikPex

Metpress

Product Code

Batch ID Number

(eg 1019A)

Was the item installed?

Yes No

Product Code of Installed Product

What date was it installed?

Use the format DD/MM/YYYY

Did the item fail while installed?

Yes No

Was there any damage caused due to the issue or any claims?

Yes No

Please describe your issue is as much detail as possible?

Which is your preferred action?

Replacement item Store Credit *

Proof of Purchase

To assist you effectively, we need proof of purchase. Please select from the below. If you do not have this information please contact your store of purchase to best assist with your lodgement.

Please upload the Sales Receipt or Invoice

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WARRANTY CLAIM FORM